All
Hours of Operation
How to Order
You can place orders online or through our shipping app (coming soon!).
You can email orders to [email protected]. These orders will not show up in your online account history.
You can call us at 503-653-1155 with your order.
You can come in to the store and shop!
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How does Store Pickup Work
Store Pickup means that you will come in to our Milwaukie, Oregon store and pick up your order. Once you place a Store Pickup order with us, we will email you when it is ready. Store Pickup orders are usually processed within about two hours, but it all depends on how many orders we have to process. All orders are made in the order they are received. You are welcome to come in anytime after you have received the email to pick up your order. Please be sure to check your spam folder for this email as it may contain a copy of your invoice and often gets sent to spam.
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Shipping
Orders under 450 pounds are generally shipped UPS ground. Shipping can be calculated right on the website. We know shipping is expensive! We don’t make any profit on shipping, it is just what UPS charges us.
Pallet sized orders will be shipped using Echo Logistics. Freight can be calculated directly on the website.
If you have a small order, please call us directly as we can often ship via USPS and save you.
Product
(503) 653-1155 |
[email protected] |
Visit our store | Tue - Thu 9am to 5pm | Fri 9am to 4pm |
Sat - Sun & Mon Closed
No account yet?
Create an AccountDue to the nature of selling raw materials meant to be used in skincare products, we are not able to accept returns or exchanges on any opened items.
If we shipped you the incorrect item, we will gladly replace it or refund your account.
If you accidentally order the incorrect item and you have not opened the container, you can return it to us within 15 days at your cost plus a 10% re-stocking fee, and we will refund or exchange your account.
We primarily ship via UPS Ground for all mainland orders; orders to Hawaii, Puerto Rico and Alaska can be shipped via USPS. Orders placed before 11am Pacific Time are generally shipped within 24 hours. Pallet orders are shipped within 24-48 hours.
We do not have a mark-up on our shipping costs; we charge you what UPS charges us. We also do not have any control over UPS shipping costs so the shipping fees you see are directly from UPS.
We primarily ship via UPS Ground for all mainland orders; orders to Hawaii, Puerto Rico and Alaska can be shipped via USPS. Orders placed before 11am Pacific Time are generally shipped within 24 hours. Pallet orders are shipped within 24-48 hours.
We do not have a mark-up on our shipping costs; we charge you what UPS charges us. We also do not have any control over UPS shipping costs so the shipping fees you see are directly from UPS.
Hawaii Orders- Larger orders over 200 pounds to Hawaii can be shipped via Honolulu Freight and will save you $$. All other orders, regardless of size, should be emailed in to us. The website will calculate UPS and will charge you more than necessary. We can ship via USPS and save you .
