Welcome to 2020! Yes, we are open for business as usual! Here are some guidelines for shopping at Shay and Company.
- Yes, we are open for Will Call orders or for shopping in our small warehouse store.
- Our hours are Monday, Wednesday, Thursday 9am to 5pm; Tuesday 9am to 4pm; Friday 9am to 3pm. We are closed Saturday and Sunday.
- You can come into the store and shop, business as usual. Our store only maintains small sizes available for any liquids. Any liquid 5-gallons or larger needs to be ordered ahead of time, either through an online Will Call order or by calling or emailing us with the order. We pour all 5-gallons to order.
- If you placed your order over the weekend it will not be ready for pickup at 9am on Monday. Please wait to receive your email confirmation.
- We will email everyone who has selected Will Call with information about when your order will be ready for pickup. If you come in before we have said the order will be ready, you may have to wait for us to make the product. Please wait for the email to come and get your order.
- Orders can be picked up at the warehouse at 10639 SE Fuller Rd, Milwaukie, Oregon 97222
- When you arrive to pick up your order, please just come in and give us the name on the order. Smaller orders will be prepped in the office or hallway with your name on it and you can just grab your order after you have told us your name. If you have larger items, please tell us the name and then our warehouse team will load you up outside.
- Anyone can pickup your order, they just need the name on the order.
- If there is another customer in the office, please wait until we are done with them first. You can wait in the office or you can wait outside, just please be respectful of customers we are already working with.
- Parking- please park in front of one of the white bay doors. This is customer parking and is easy for us to load your order.
We do our best to process orders the same day if placed before 1pm. This applies to both UPS and Will Call orders.
If you have any questions or changes, please email us at orders@shayandcompany.com or call us at 503-653-1155.
