Get to Know Shay & Company
Shay and Company has been Oregon’s premier wholesale supplier of natural ingredients since 1996. We strive to offer the highest quality natural ingredients at the best possible price. Our specialty is business to business. We aim to turn orders around within 24 hours if placed by 11am PST, we can sometimes even do it the same day. Normal turnaround time is 24-48 hours. Our goal is to provide you with high quality supplies for your creative business needs.
Contact Us
Who We Are
Shay & Company is a woman owned small business. Susan is the proprietress behind Shay and Company, with over 23 years of skincare experience & 10 years owning small businesses. She is committed to creating a supportive work environment for her incredible team, ensuring they all have living wages, retirement benefits, health care, and paid vacations. She believes that well cared for employees make for a healthy business. That top quality ingredients should be handled by a top quality team.
Our focus is on the ingredient, to ensure you have consistency for your formulas. Once we have vetted a manufacturer, we stick with that manufacturer. This ensures the product delivered to you each time is the same, regardless of batch. This can mean the price is not always the cheapest on the market, but it does mean the product always has the same level of excellence for your formulations.
Come Visit Us
We have a retail shop at our Oregon warehouse where you can see all our beauty, soap, and candle making supplies, if you live locally or are coming through, stop by and see us!
Our Retail Store
In our retail space in Portland Oregon we welcome walk-ins so that customers can see a wide selection of our products. We have all the small sizes out, and larger sizes in the warehouse. If you don’t find the size you’re looking for, we will grab it, or make it for you!
We have a table with samples of all our essential oils and fragrances for you to test. Come on down and smell all the smells!
Our retail shelf space is limited, so if you are ordering larger items (5 gallons +), we ask that you place your orders through the website, shopping app, or email as a will-call order. We try to turn around will call orders within 24 hours, and we will email you when your order is ready to pick up. Will-call orders are not charged shipping and are available at our Milwaukie, Oregon warehouse location.
Excellent Quality at the Best Possible Pricing - All The Time
It is our goal to provide the highest quality ingredients at the best possible pricing all the time. We don’t have free shipping, discount codes, or sales. We give you competitive pricing all the time.
We understand that shipping is painful. We have to pay to ship the stuff in, so we know how painful it can be. We don’t control the shipping costs, and we don’t make anything off of shipping. We charge you what UPS charges us, and it is all based on weight and delivery zip code. If you have a small order that might be able to ship via USPS, please call us with the order and we can see if we can save you money on shipping. If you live in Hawaii or Alaska, please don’t order through the website, email us with your full order and shipping address and we will get you a quote.
We partner with Honolulu Freight, which is an excellent option for Hawaii orders over 200 pounds. We can ship them on a pallet, even if it’s just a few buckets or boxes, and they will be delivered to you within a couple of weeks. The cost is much less than UPS. If you are ordering less than 200 pounds, call us with the order and we will ship via USPS to save you money. We do our best to find the most reasonable solutions for our customers.
What We Specialize In
We carry organic and conventional wholesale plant oils, melt & pour (glycerin) soap bases, exotic organic and conventional plant butters, bath crystals, an extensive selection of pure, therapeutic grade essential oils, high end fragrances, candle making supplies, soap making supplies, packaging options, and more. These can be used in all types of soaps, toiletries, candles, and skin care products.
Our selection of essential oils is from distillers that have been in the industry for 50 years or longer. Our essential oils are 100% pure, with no fillers, and they can be used in soaps, candles, diffusers, and personal care products. Similarly, our fragrances are clean fragrances and never contain any parabens, phthalates or other nasty chemicals. We also have 100% disclosure about what is in our fragrances, so we include documents on the website for each. All of our fragrances are specifically designed to be safe for use in soap, candles and skincare products.
We offer many pre-made bases for your personal care line, such as lotion, shower gel, or bubble bath. We also offer melt-and-pour soap bases that can be used for both soap bars and bath bombs.
In addition, we have a wide variety of raw materials that can be used for the CBD distilling and vaping industries. We have organic coconut oil, three types of MCT oil, propylene glycol, and glycerin.
The Shay and Company team in Portland Oregon appreciates every one of our customers. We know we are here because of you. We love to see what you make, so please be sure to tag us in your posts! When our owner Susan finds Shay customers in the wild, she takes your picture and posts about you, too!
If you are interested in purchasing drum size quantities, please email us at orders@shayandcompany.com. We have drum quantities on hand, and we can offer very competitive pricing when ordering in 55-gallons or larger.
In addition, we have a wide variety of raw materials that can be used in the CBD, distilling and vaping industries, such as organic coconut oil, three types of MCT oil, propylene glycol, and glycerin.
The Shay and Company team in Portland, OR greatly appreciates each and every one of our customers. We know we are here because of you, so therefore we are here for you. We love to see what you make, so please be sure to tag us in your pictures! When Susan (the owner) finds Shay customers in the wild, she takes your picture and posts about you, too!
Tue – Fri 9am to 5pm | Sat – Sun & Mon Closed
About the Team
We have the best team! We are small but mighty.
Susan is our owner. Susan has been in the skincare industry for over 20 years. Susan has three beautiful grandchildren that she loves seeing. She has a lifetime passion for weightlifting and fitness. Whole body health is vital to her. In her past life she was the Director of Operations for a private label skincare company, which is why we carry many of the ingredients we do. Susan loves organic and plant powered ingredients. She is very passionate about the quality of everything we sell. If she doesn’t use it, she won’t sell it.
Aris is our Warehouse Manager and he rocks! Literally; his side gig is as a drummer in an almost famous band. Aris is our speed wizard and can whip out orders large and small in no time. He loves to organize, loves music of all kinds, and is a loyal fan of the Trailblazers, even when they don’t rock.
Kyle is our Shipping Manager. He keeps all of your orders flowing out the door. He is a born and raised Ohio boy who has a deep love/hate relationship with the state’s sports teams. He got a Film Theory degree from the University of Montana where he fell in love with the forests of the NW.
Julian is our Production Lead, and keeps all of our products filled to your specifications. He’s a very rare Portland native! He was a football star in high school at Park Rose High. Now he uses those skills to help ref youth basketball. He has a secret passion for designing clothing and wants to do that full time someday.
Dori is a Special Project Coordinator, and supports customer service at Shay and Company. Using her project-based framework from her time in public and outdoor education, her unique problem-solving approach helps both personalize the customer experience and expand the company’s initiatives. Outside of work, you’ll find Dori hiking a PNW forest trail, enjoying a tasty meal with chosen-and-biological family, or contentedly curled up with a book and a dog on a couch.
Ashley is our Office Manager, Social Media & Customer Satisfaction Coordinator, the person who answers all your calls and greets you at our storefront. She ensures the office runs efficiently while maintaining customer satisfaction for Shay. Like the rest of the dog-loving team, she has a pup named Stella that she loves dearly, and enjoys taking her on walks around the beautiful Pacific Northwest.
- Take Johnson Creek Exit and go RIGHT (west).
- Turn LEFT (south) on 82nd Ave.
- Follow to Monroe Ave and turn RIGHT (west).
- At stop sign turn RIGHT (north) on Fuller Rd.
- Shay and Company is the white building on the LEFT (west) near the intersection.
Directions from I-205, heading NORTH
- Take the Sunnyside Exit and go left. (Note: go past 82nd Avenue, Sunnyside turns into Harmony Ave.)
- At the 1st light past 82nd Ave. (Fuller Ave) turn RIGHT (north).
- Stay on Fuller Avenue about 1 mile or so to our building at 10639. It will be on the LEFT.
HOURS:
- Tuesday through Friday 9am-5pm
- We are closed on Saturday, Sunday, and Monday
